Trust, Privacy & Legal Center
Security
Vulnerability Disclosure
- Version
- 1.0
- Effective
- August 15, 2026
- Last updated
- August 15, 2026
Reporting a Vulnerability
TRUSTTICA welcomes reports from good-faith security researchers who believe they have found a vulnerability affecting the Services. Please send reports to support@trusttica.com with the subject line "Security Vulnerability Report."
What to Include
- affected URL/component
- reproduction steps
- impact
- supporting evidence (e.g. screenshots, request/response logs)
- your contact information
Ground Rules
The following are prohibited when researching or reporting a vulnerability:
- destructive testing
- privacy violations
- social engineering
- data exfiltration
Please give TRUSTTICA a reasonable opportunity to investigate and remediate before any public disclosure.
Recognition
TRUSTTICA does not currently operate a paid bug-bounty program. Good-faith reports that lead to a confirmed fix may be acknowledged at TRUSTTICA's discretion.
Questions about this document? Contact support@trusttica.com or call +1 (512) 884-0373.