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Trust, Privacy & Legal Center
Security

Vulnerability Disclosure

Version
1.0
Effective
August 15, 2026
Last updated
August 15, 2026

Reporting a Vulnerability

TRUSTTICA welcomes reports from good-faith security researchers who believe they have found a vulnerability affecting the Services. Please send reports to support@trusttica.com with the subject line "Security Vulnerability Report."

What to Include

  • affected URL/component
  • reproduction steps
  • impact
  • supporting evidence (e.g. screenshots, request/response logs)
  • your contact information

Ground Rules

The following are prohibited when researching or reporting a vulnerability:

  • destructive testing
  • privacy violations
  • social engineering
  • data exfiltration

Please give TRUSTTICA a reasonable opportunity to investigate and remediate before any public disclosure.

Recognition

TRUSTTICA does not currently operate a paid bug-bounty program. Good-faith reports that lead to a confirmed fix may be acknowledged at TRUSTTICA's discretion.

Questions about this document? Contact support@trusttica.com or call +1 (512) 884-0373.