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Security

Security at TRUSTTICA

Version
1.0
Effective
August 15, 2026
Last updated
August 15, 2026

Identity Security

  • KYC (Know Your Customer) checks against submitted identification
  • ID verification against supported document types
  • Selfie/ID comparison to help confirm the person presenting a document is its holder
  • Liveness checks intended to detect replay, photo, or spoofing attempts
  • Identity Lock to help flag reuse or duplication of the same identity across accounts

Account Security

  • Password controls at account creation and change
  • One-time passcodes (OTP) for email and phone verification
  • Authentication required at sign-in
  • Authorization checks and role-based access for business/team accounts
  • Session security controls

Application Security

  • Secure development practices
  • Dependency management and monitoring
  • Application testing
  • Vulnerability remediation processes — see our Vulnerability Disclosure page

Data Security

  • Encryption in transit (TLS) for data sent to and from TRUSTTICA
  • Encryption at rest for stored data and files, provided by the underlying Azure database and storage services
  • Least-privilege access controls
  • Audit logging
  • Secrets management

Infrastructure Security

  • Environment isolation between development, staging and production
  • Monitoring of production systems
  • Backups
  • Incident response procedures

Evidence Integrity

Evidence Vault records are tamper-evident: each stored file is fingerprinted with a SHA-256 hash at the time it is written, and a custody chain is recorded alongside it. Any later change to the underlying file would no longer match its recorded hash.

Report a Vulnerability

If you believe you've found a security vulnerability, please see our Vulnerability Disclosure page for how to report it responsibly.

Questions about this document? Contact support@trusttica.com or call +1 (512) 884-0373.