Privacy

Subprocessors / Service Providers

Version: 1.0
Effective: August 15, 2026
Last updated: August 15, 2026

How This List Is Maintained

TRUSTTICA evaluates service providers according to security, privacy and operational requirements appropriate to their role. This page lists the categories of subprocessors TRUSTTICA may use, and will name specific providers once each integration is confirmed in the production environment.

Subprocessor Categories

Category	Provider	Data involved	Processing location
Cloud hosting, database, and file storage	Microsoft Azure	Account data, KYC documents, evidence records, application data	East US region
KYC / identity verification	Verisefy (operated by iDBIMA)	Government ID images, selfies, liveness capture	Per Verisefy/iDBIMA processing terms
SMS delivery (OTP, invites, alerts)	Telnyx	Phone number, message content	Per Telnyx processing terms
Email delivery (OTP, notifications)	TRUSTTICA contact-delivery service	Email address, message content	Azure, East US region
Payments (USD)	Stripe	Payment method details, billing information	Per Stripe processing terms
Payments (GHS / mobile money)	Paystack	Payment method details, billing information	Per Paystack processing terms
Frontend hosting and analytics	Vercel (Vercel Analytics is cookie-free)	Aggregate, anonymous usage data	Per Vercel processing terms
Monitoring / error reporting	Azure Application Insights	Request telemetry, error logs, performance data	East US region
Push notifications	Not yet confirmed against the deployed mobile app	—	—

Questions

For questions about a specific subprocessor, contact support@trusttica.com.

Questions about this document? Contact support@trusttica.com or call +1 (512) 884-0373.