Risk Lookup

Check the trust and risk profile of a phone number before initiating a verification or meeting.

What is Risk Lookup?

Risk Lookup lets you query a phone number's TRUSTTICA enrollment status, KYC level, session history, and risk signals before you initiate any verification or in-person meeting. It is a pre-verification due diligence tool.

What Information Is Returned

Enrollment Status

Whether the phone number is registered and active in TRUSTTICA.

KYC Level

Whether the user has completed identity verification: Verified, Pending, or Not Submitted.

Session History

Total number of verification sessions the account has participated in.

Stage 2 Count

Number of presence confirmation sessions successfully completed.

Risk Signals

Any flags such as no-confirmation events, identity disputes, incident reports, or mismatch patterns.

Risk Level

A derived summary: Low, Moderate, High, or Unknown.

What Is Not Returned

  • Full name, address, or date of birth of the account holder.
  • ID document type or reference numbers.
  • Internal account ID or any personally identifiable information.
  • Details of specific past sessions or the names of previous counterparties.
Risk Lookup is a signal aggregation tool, not a background check. It provides anonymised risk indicators based on verifiable events on TRUSTTICA only. It does not query external credit bureaus, criminal databases, or third-party data providers.

When to Use Risk Lookup

  • Before meeting a stranger for the first time in a marketplace or dating context.
  • Before sending a remittance or financial transfer to a new recipient.
  • Before dispatching a field worker to an unverified location contact.
  • Before an event organiser grants venue access to an attendee.
  • Before a business accepts a walk-in visitor with no prior appointment.

After the Lookup

If the risk level is acceptable, you can proceed directly to send a Stage 1 identity verification request from the result screen. This transitions the lookup into a full verification session.